De'Longhi Pinguino PAC EX100 Silent

(14 reviews)

The Pinguino, De'Longhi's long-standing portable air conditioner reference: 10,000 BTU, A++ energy class, Real Feel technology and a built-in dehumidifier.

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Key features

  • Power: 2.5 kW (10,000 BTU/h)
  • Energy class: A++
  • Dehumidifying: Up to 24 L/24h
  • Real Feel technology: regulates temperature and humidity to save up to 30% energy

In detail: De'Longhi Pinguino PAC EX100, 10000 BTU portable air conditioner

The De'Longhi Pinguino PAC EX100 Silent belongs to the Italian manufacturer's best known line of portable air conditioners, on the market since 2016. It is a classic monobloc unit, with an exhaust hose to run through a partly open window using the supplied kit, delivering 2.5 kW (10,000 BTU/h) of cooling capacity for rooms up to 110 m³, at A++ energy class.

Its Real Feel technology is the centrepiece of the Pinguino range: it continuously monitors temperature and humidity to automatically adjust the unit's operation, with claimed energy savings of up to 30% compared to standard manual control. The dehumidifier function, able to remove up to 24 litres of water per 24 hours, makes it a useful appliance even outside heat peaks, for rooms prone to damp.

Control runs via an LED touch panel or a supplied remote, with a 12-hour programmable timer and 3 fan speeds. The unit is ready to use straight out of the box, with no complex assembly, thanks to built-in handles and castors and an included window kit. The R290 refrigerant, more environmentally friendly than traditional gases, rounds out this approach.

The "Silent" name deserves some nuance: while noise stays reasonable once the target temperature is reached, the compressor at full load remains audible, a point regularly raised in customer reviews and confirmed by several independent tests, which judge the name somewhat optimistic next to newer competitors. The lack of WiFi or mobile app connectivity, and a remote seen as overly basic with no set-temperature display, round out the limitations worth knowing: choices that feel a little dated, the unit not having evolved since launch. Despite this, its reputation for reliability and genuinely effective cooling make it a safe bet in the premium portable air conditioner segment.

Technical data

Detailed characteristics (EAN: 8004399512207)

Performance

Type?General technical category the unit belongs to (portable, split, evaporative...).Monobloc portable, with exhaust hose
Cooling capacity?The unit's cooling power, expressed in kW or BTU/h (British Thermal Unit per hour).2.5 kW (10,000 BTU/h)
Energy class?European energy efficiency class (from A+++ to G), showing how the unit's consumption compares with similar models.A++
Declared noise level?Noise emitted by the unit, in decibels (dB(A)). As a reference, a normal conversation is around 60 dB(A).Up to 64 dB(A)
Silent Technology noise level?Noise emitted by the unit, in decibels (dB(A)). As a reference, a normal conversation is around 60 dB(A).47 to 53 dB(A) depending on source, mixed reviews on how genuinely quiet the mode is
Airflow?Volume of air moved by the unit each hour, in m³/h: the higher it is, the faster the room's air is refreshed.250 m³/h (low speed) to 350 m³/h (high speed)
Power consumption?Electrical power drawn by the unit while running, expressed in watts (W).About 700W
Dehumidifying?Amount of water removed from the air by the unit, usually expressed in litres per 24 hours.Up to 24 L/24h
Refrigerant?Gas used in the cooling circuit. R290 and R32 are now favoured for their lower environmental impact.R290 (eco-friendly)
Recommended room volume?Room size or volume the unit is designed for, according to the manufacturer.Up to 110 m³

Features and connectivity

Exhaust hose diameter?Length of the hose venting hot air outside, usually through a partly open window.130mm
Timer?Programmable delay for the unit to switch on or off automatically.12h
Features?Operating modes offered by the unit (cooling, fan, dehumidifying, heating...).LED touch control panel, remote control, Real Feel technology, 3 fan speeds, handles and castors
Included accessories?Items supplied with the unit (window kit, remote control, hose...), in addition to the unit itself.Window kit, exhaust hose, remote control

Dimensions and power supply

Weight?The unit's weight, an important factor for a portable air conditioner regularly moved between rooms.About 30 kg
Dimensions?Width, depth and height of the unit (W x D x H).About 44 x 38.7 x 80.6 cm

Additional information

EER3.6
Launch year?Year this model was first released.2016
Warranty?Period during which the manufacturer commits to repairing or replacing the unit in case of failure, excluding damage or misuse.2-year statutory warranty

User manual / instructions

Comparison

In a comparable price range (£300 to £800 depending on promotions), the De'Longhi Pinguino PAC EX100 regularly comes up against the Olimpia Splendid Dolceclima, the other big Italian name in portable air conditioning, in searches like "Pinguino vs Dolceclima". Here is how the two compare, based on the public specifications of both manufacturers.

Comparison: De'Longhi Pinguino PAC EX100 vs Olimpia Splendid Dolceclima 10 HP WiFi (manufacturer data, for guidance only)
CriterionPinguino PAC EX100Dolceclima 10 HP WiFi
Cooling capacity2.5 kW (10,000 BTU/h)2.6 kW (≈10,000 BTU/h)
Energy classA++ (cooling only)A (cooling and heating)
Reversible (heating)No, cooling onlyYes, heat pump
Built-in WiFiNoYes, OS Home app
DehumidifyingUp to 24 L/24hNot rated by the manufacturer

In short, the Pinguino PAC EX100 wins on pure energy efficiency (A++ vs A), but stays a cooling-only unit with no remote control app. The Dolceclima bets on versatility, reversible for supplementary heating and WiFi-connected, at a slightly lower energy class. The choice mostly comes down to how much you value connectivity against raw energy efficiency.

Related video

Video: Delonghi Pinguino PAC EX100 SILENT Portable Air Conditioner - Published on 29 March 2023

Our tester's verdict: Christophe Delpuech

See our tester's profile

Unboxed for a test in a 28 m² living room, to see whether the Pinguino's "Silent" name lived up to its promise. Once it reaches the set temperature, around 22°C down from a starting 30°C in about thirty minutes, the unit genuinely does run quietly. But on start-up and at full power, the compressor stays clearly audible, a quiet mode closer to 50 dB(A) than any real silence. The dehumidifier function, rated to remove up to 24 litres a day on the spec sheet, came in handy on a particularly humid evening, quite apart from any need for cooling. What dates this unit most: the remote, basic, with no display, and the total absence of WiFi or an app, a choice I find harder to justify at this price against newer models on the market. For genuinely effective cooling and an A++ energy class that's still rare in this segment, the Pinguino keeps its place, as long as you don't expect absolute silence from it.

Frequently asked questions: De'Longhi Pinguino PAC EX100, 10000 BTU portable air conditioner

Not entirely: once the target temperature is reached, it runs fairly quietly, but the compressor at full power stays audible, as with most monobloc portable air conditioners. Several reviews qualify the "Silent" name accordingly.

It's a system that continuously monitors room temperature and humidity to automatically adjust the unit's operation, with claimed energy savings of up to 30% compared to standard manual settings.

Yes, like any monobloc portable air conditioner, it needs to vent the extracted hot air through the supplied flexible hose, run through a partly open window using the included window kit.

Yes, its dehumidifier function removes up to 24 litres of water per 24 hours, making it useful both for summer cooling and for drying out a damp room in the shoulder seasons.

No, this unit has no WiFi connectivity or mobile app: control runs only through the unit's LED touch panel or the supplied remote, which has no display screen.

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Page published on 31 July 2026