Frequently Asked Questions

Rest assured: our website is fully secured, protected and encrypted via the https protocol. You can check this yourself at any time by looking for the small padlock icon next to the address in your browser.

No, unfortunately not. All Cool is an online-only guide: we have neither a shop nor a showroom. Our premises are also not set up to receive visitors.

No: All Cool is a buying guide, not an online shop. Our team tests and selects the best cooling and fresh-air devices, but the purchase itself always takes place with one of our partners (Amazon or the manufacturer), never directly on this website.

That is how the site normally works, not a temporary state: every product page links to the partner's shop that actually offers the device (Amazon or the manufacturer), where you can buy it safely. This is how we fund our testing and selection work, at no extra cost to you.

Every newsletter we send includes an unsubscribe link at the very bottom of the email. If that doesn't work, just write to us and we'll help you out. The unsubscribe page also lets you tell us why you're leaving, which helps us improve our service.

It stands for ''Frequently Asked Questions'', the questions visitors ask us most often, answered in one place.